Download Ebook Operations Management 11e by Stevenson


Operations Management
11th Edition
Author(s) : William J. Stevenson
Copyright © 2012
Publisher : McGraw-Hill/Irwin
PDF 49.3 MB

Table of contents
1 Introduction to Operations Management 2
2 Competitiveness, Strategy, and Productivity 40
3 Forecasting 72
4 Product and Service Design 132
SUPPLEMENT TO CHAPTER 4: Reliability 169
5 Strategic Capacity Planning for Products and Services 182
SUPPLEMENT TO CHAPTER 5: Decision Theory 212
6 Process Selection and Facility Layout 234
7 Work Design and Measurement 284
SUPPLEMENT TO CHAPTER 7: Learning Curves 320
8 Location Planning and Analysis 332
SUPPLEMENT TO CHAPTER 8: The Transportation Model 363
9 Management of Quality 370
10 Quality Control 418
SUPPLEMENT TO CHAPTER 10: Acceptance Sampling 462
11 Aggregate Planning and Master Scheduling 472
12 MRP and ERP 508
13 Inventory Management 554
14 JIT and Lean Operations 618
SUPPLEMENT TO CHAPTER 14: Maintenance 655
15 Supply Chain Management 662
16 Scheduling 700
17 Project Management 740
18 Management of Waiting Lines 792
19 Linear Programming 832

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