Ebook Excellence in Business Communication 6e Canadian Edition by Bovee, Thill, Keller, Moran


Excellence in Business Communication
6th Canadian Edition
by John V. Thill • Courtland L. Bovée • Wendy I. Keller • K.M. Moran
Copyright © 2019
Pe*rson Educ*tion / Pr*ntice Hall
PDF 44.16 MB

Table of contents
Part I Understanding the Foundations of Business Communication 1
1 Achieving Success through Effective Business Communication 1
2 Communicating in Teams and Mastering Listening and Nonverbal Communication 34
3 Communicating Interculturally 61
Part II Applying the Three-Step Writing Process 82
4 Planning Business Messages 82
5 Writing Business Messages 113
6 Completing Business Messages 144
Part III Crafting Brief Messages 175
7 Crafting Messages for Electronic Media 175
8 Writing Routine and Positive Messages 210
9 Writing Negative Messages 245
10 Writing Persuasive Messages 285
Part IV Preparing Reports and Oral Presentations 320
11 Planning Reports and Proposals 320
12 Writing Reports and Proposals 367
13 Completing Reports and Proposals 415
14 Designing and Delivering Oral and Online Presentations 456
Part V Writing Employment Messages and Interviewing for Jobs 489
15 Building Careers and Writing Résumés 489
16 Applying and Interviewing for Employment 528

Share this article :

Post a Comment

 
Copyright © 2019. Free Ebooks and Slides - All Rights Reserved