Ebook Operations Management 12e by Heizer, Render, Munson (Global Edition)


Operations Management: Sustainability and Supply Chain Management
12th Edition (Global Edition)
by JAY HEIZER • BARRY RENDER • CHUCK MUNSON
Copyright © 2017
Pe*rson Educ*tion / Pr*ntice Hall
PDF 111 MB

Table of contents
PART ONE Introduction to Operations Management 1
Chapter 1 Operations and Productivity 1
Chapter 2 Operations Strategy in a Global Environment 29
Chapter 3 Project Management 59
Chapter 4 Forecasting 105
PART TWO Designing Operations 159
Chapter 5 Design of Goods and Services 159
◆ Supplement 5 Sustainability in the Supply Chain 193
Chapter 6 Managing Quality 213
◆ Supplement 6 Statistical Process Control 245
Chapter 7 Process Strategy 279
◆ Supplement 7 Capacity and Constraint Management 307
Chapter 8 Location Strategies 337
Chapter 9 Layout Strategies 367
Chapter 10 Human Resources, Job Design, and Work Measurement 407
PART THREE Managing Operations 441
Chapter 11 Supply Chain Management 441
◆ Supplement 11 Supply Chain Management Analytics 471
Chapter 12 Inventory Management 487
Chapter 13 Aggregate Planning and S&OP 529
Chapter 14 Material Requirements Planning (MRP) and ERP 563
Chapter 15 Short-Term Scheduling 599
Chapter 16 Lean Operations 635
Chapter 17 Maintenance and Reliability 659
PART FOUR Business Analytics Modules 677
Module A Decision-Making Tools 677
Module B Linear Programming 699
Module C Transportation Models 729
Module D Waiting-Line Models 747
Module E Learning Curves 775
Module F Simulation 791

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