Download Ebook Service Management 9e by Bordoloi, Fitzsimmons, Fitzsimmons


Service Management: Operations, Strategy,
Information Technology
9th Edition
Author(s) : Sanjeev Bordoloi • James A. Fitzsimmons • Mona J. Fitzsimmons
Copyright © 2019
Publisher : McGr*w-Hill Ed*cation
PDF 15.42 MB



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